Where they are
Settings → Billing → Invoices. Every invoice is downloadable as PDF and carries the tax details that were stored at the time it was issued.
Set your company details first
Company name, address and VAT id go in Settings → Billing and must be saved before the next charge. An invoice that has already been issued cannot be edited retroactively — a corrected one has to be issued instead, which takes a support ticket.
If you know you will need a company invoice, set this up on day one.
Failed payments
- The charge retries automatically on a schedule.
- You are notified before access is affected — the notification is not optional noise, it is the window in which you can fix the card.
- Update the payment method on the same screen; the retry then succeeds without you doing anything else.
Something looks wrong on an invoice
Open a ticket with the invoice number. Do not paste card details into the ticket — support never needs them.