Billing, plans and invoices
Upgrade, downgrade, cancel, and find your invoices — plus what happens to your data when a plan ends.
Where everything is
- Settings → Billing — current plan, usage against limits, payment method.
- Invoices — every invoice as PDF, including the tax details for your business.
- The pricing page — the authoritative list of what each plan includes.
Changing plan
| Action | When it takes effect | Money |
|---|---|---|
| Upgrade | Immediately — new limits apply at once. | Prorated for the rest of the period. |
| Downgrade | At the end of the current period. | No charge until then. |
| Cancel | At the end of the current period. | No further charges. Access stays until the period ends. |
| Reactivate before period end | Immediately. | Nothing changes — the cancellation is simply withdrawn. |
Cancelling never deletes your data. Your signal sources and broker accounts stay exactly as they are — nothing is removed or switched off, so your setup is intact if you resubscribe. What changes is what you can add: once the paid period ends you are back to the Free plan's limits, so you cannot connect anything new beyond them until you subscribe again.
Invoices and tax
- Invoices are generated per billing period and downloadable as PDF.
- Settings → Billing has no company-name, address or VAT-id fields: the details on an invoice come from checkout and are kept at Stripe (Payment & invoices). If something cannot be changed there, message us in the support chat before the next charge; issued invoices are not rewritten.
- Failed payments retry automatically. While a payment is outstanding, new orders (automatic, confirmed and manual) are paused from the first failed payment; open positions at your broker are not closed.
Refund conditions are on the refund policy page.
Toujours bloqué ?
Envoyez le signal brut, l'horodatage et le nom du compte. N'envoyez jamais de mots de passe, de clés API ni d'identifiants de courtier.