Copyright & DMCA Policy

1. Scope

PipSync respects the intellectual property rights of others and expects its users to do the same. The Service hosts material that users submit or that we mirror on their instruction — including images and text from third-party signal channels that are copied to our storage and re-served, verbatim third-party signal messages, user avatars and workspace logos. We do not review that material before it is stored.

This policy describes how pipsync, LLC responds to claims that content hosted on the Service infringes copyright, in line with the safe-harbour provisions of the U.S. Digital Millennium Copyright Act, 17 U.S.C. §512. It supplements our Terms of Service and Acceptable Use Policy.

2. Designated Agent

Notices of claimed infringement and counter-notifications must be sent to our designated agent at the address below.

• pipsync, LLC
• Attn: DMCA Designated Agent
• 2810 North Church Street
• Wilmington, DE 19802
• United States
• Email: support@pipsync.io (subject line: "DMCA notice")

Email is the fastest channel. Notices that reach us through other addresses, the in-app chat or social media may not be processed under this policy.

3. How to File a Takedown Notice

If you believe content on the Service infringes a copyright you own or are authorised to enforce, send our designated agent a written notice containing the elements required by 17 U.S.C. §512(c)(3):

1. A physical or electronic signature of a person authorised to act on behalf of the owner of the exclusive right that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed or, if a single notice covers multiple works at one site, a representative list of those works.
3. Identification of the material claimed to be infringing and that is to be removed or disabled, with enough information for us to locate it — for the Service this means the URL, workspace, channel and message identifier or timestamp.
4. Information reasonably sufficient for us to contact you, such as an address, telephone number and, if available, an email address.
5. A statement that you have a good-faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent or the law.
6. A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.

On receipt of a compliant notice we remove or disable access to the material expeditiously, notify the user who provided it, and record the notice. A notice that does not substantially comply with the elements above may not be acted upon; we will tell you what is missing where we reasonably can.

4. Counter-Notification

If material you provided was removed or disabled and you believe this was the result of a mistake or misidentification, you may send our designated agent a counter-notification under 17 U.S.C. §512(g) containing:

1. Your physical or electronic signature.
2. Identification of the material that was removed or disabled and the location at which it appeared before removal.
3. A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
4. Your name, address and telephone number, and a statement that you consent to the jurisdiction of the U.S. federal district court for the judicial district in which your address is located — or, if your address is outside the United States, for any judicial district in which pipsync, LLC may be found — and that you will accept service of process from the person who filed the original notice or their agent.

We forward a compliant counter-notification to the original claimant. Unless the claimant tells us within 10 business days that they have filed a court action seeking to restrain the alleged infringement, we restore the material no earlier than 10 and no later than 14 business days after receiving the counter-notification.

5. Repeat Infringer Policy

We terminate, in appropriate circumstances, the accounts of users who are repeat infringers. We keep a record of takedown notices received against each account; an account that accumulates multiple valid notices that are not resolved by a compliant counter-notification, or a single instance of flagrant infringement, may be suspended or closed without refund under our Refunds & Cancellation Policy. We may also remove mirrored channels or block sources that are the subject of repeated notices.

6. Misrepresentation

Under 17 U.S.C. §512(f), anyone who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages — including costs and attorneys' fees — incurred by the alleged infringer, by the copyright owner or its licensee, or by pipsync, LLC. Consider whether the use is authorised, licensed or fair before sending a notice.

7. Rightsholders Outside the United States

The notice and counter-notification channel above is open to everyone, regardless of where you or the work are located. If your national law gives you additional rights — for example under the EU Digital Services Act or the German Urheberrechts-Diensteanbieter-Gesetz — you may raise them through the same designated agent; we will treat a notice that substantially meets the elements in section 3 as a valid complaint even if it cites a different statute.

8. Changes

We may update this policy when the law, our agent details or our handling procedures change. The date at the top of this page shows the current version; material changes are announced in the changelog. Questions about this policy go to support@pipsync.io.